1Information We Collect
We collect only what we need to run this website and respond to you. That falls into three groups:
- Information you give us. Your name, email address and message if you contact us at grab@shopdigisoftware.com or submit a form on this site.
- Information collected automatically. Your IP address, browser type, device type, operating system, referring page, pages viewed and time spent on them. This is standard server and analytics data.
- Information from cookies and similar technologies. See section 3 for details.
We do not collect payment information. This website does not process transactions. When you click a purchase link you are taken to the official vendor's checkout, and any payment details you enter there are handled by that vendor under their own privacy policy.
2How We Use Your Information
We use the information described above to:
- Operate, maintain and secure this website
- Respond to your questions and support requests
- Understand which content is useful so we can improve it
- Measure whether affiliate links are working correctly
- Detect, prevent and investigate fraud, abuse or technical problems
- Comply with legal obligations
We do not use your information to make automated decisions that produce legal or similarly significant effects.
3Cookies and Tracking Technologies
Cookies are small text files stored on your device. This website may use:
- Essential cookies — required for the site to function and display correctly.
- Analytics cookies — help us understand how visitors use the site in aggregate.
- Affiliate tracking cookies — set by the affiliate network when you click a purchase link, so that a referral can be attributed. These are set and controlled by the network, not by us.
You can block or delete cookies through your browser settings. If you block essential cookies, parts of this website may not work as intended.
4How We Share Information
We share information only in these limited circumstances:
- Service providers — hosting, analytics and email providers that process data on our behalf under contract.
- Affiliate networks — when you click an affiliate link, the network receives referral data so the click can be attributed.
- Legal requirements — where we are required to disclose information by law, regulation, legal process or enforceable governmental request.
- Business transfers — if this website is sold or merged, information may transfer as part of that transaction.
We never sell your data. We do not sell, rent or trade your personal information to third parties for their own marketing purposes. We do not share your email address with advertisers.
5Data Retention
We keep personal information only as long as we have a reason to keep it:
- Support correspondence — retained for up to 24 months after the matter is resolved.
- Analytics data — retained in aggregated or de-identified form; individual-level records are typically retained no longer than 14 months.
- Server logs — typically retained for up to 90 days for security and troubleshooting.
When information is no longer needed, we delete it or anonymise it so it can no longer be linked to you.
6Your Rights
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Ask us to delete your personal information
- Object to or restrict certain processing
- Request that we transfer your information to another provider
- Withdraw consent at any time, where processing is based on consent
- Opt out of the sale or sharing of personal information — noting that we do not sell or share personal information
- Complain to your local data protection authority
To exercise any of these rights, email grab@shopdigisoftware.com. We will respond within the period required by applicable law, normally within 30 days. We may need to verify your identity before acting on a request.
7Children's Privacy
This website is intended for business owners and marketers and is not directed at children. We do not knowingly collect personal information from anyone under the age of 16.
If you believe a child has provided us with personal information, contact grab@shopdigisoftware.com and we will delete it.
8Third-Party Links and Services
This website links to third-party websites, including the official WP Sync sales page and affiliate network checkout pages. Those websites are operated independently and have their own privacy policies and data practices.
We are not responsible for the content, security or privacy practices of any third-party website. We encourage you to read the privacy policy of any website you visit before providing personal information.
9Security
We use reasonable technical and organisational measures to protect the information we hold, including encrypted connections (HTTPS/TLS), access controls and limiting the amount of personal information we collect in the first place.
No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. Please avoid sending sensitive information such as passwords or payment card details by email.
10Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last updated" date at the top of this page.
Material changes will be made clear on this page. We encourage you to review this policy periodically. Continuing to use this website after an update means you accept the revised policy.
11Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Email: grab@shopdigisoftware.com
Subject line: Privacy Request
Response time: Normally within 30 days
For questions about the WP Sync product itself, its licensing or its own data handling, contact the official vendor through the official WP Sync website.